KERNAVIA

Cash-on-delivery e-commerce · Peru

Kernavia is the platform for cash-on-delivery e-commerce: it confirms every order by WhatsApp and AI calls and coordinates shipping and collection. We use it every day in our own stores. We also help other brands grow with marketing and data.

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Order

#4512 · Batana Shampoo x2

Live

  1. WhatsApp sent

    Read

    Confirmation template · 10:02

  2. AI call

    Confirmed

    “Shall we confirm delivery for tomorrow?” — “Yes, perfect”

  3. Shipment scheduled

    On the way

    Lima courier · arrives Thursday

  4. Cash on delivery

    Collected

    S/ 129.00 · Yape

How it works

From order to collected sale

Every contact starts with a real order. The platform guides the customer at every step until they receive and pay.

  1. 1

    Store purchase

    The customer places an order and leaves a phone number to receive it.

  2. 2

    WhatsApp

    Instantly receives the confirmation with buttons.

  3. 3

    AI call

    If there’s no reply, a voice agent confirms order and address.

  4. 4

    Shipping

    Courier in Lima or Shalom and Olva agencies across Peru.

  5. 5

    Delivery & payment

    Cash on delivery or balance verified before pick-up.

Kernavia Platform

Sell cash-on-delivery without losing orders along the way

We built our own platform to confirm, ship and collect every order. We use it every day.

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Confirmation

As soon as the order comes in, the customer gets a WhatsApp with buttons. If there’s no reply, an AI voice agent calls to confirm the order, address and delivery day.

  • Official WhatsApp Business
  • 5 AI calling agents
  • Address validation on the map

Hi María, your order #4512 is ready. Shall we confirm it?

Confirm order

Done! It arrives Thursday between 9 am and 6 pm.

0:42

Services

A complete strategic experience

We also help other brands grow with advertising, data, content and strategy.

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Ready to grow for real? Let’s talk.

Tell us about your brand or store and we’ll reply within 24 hours.

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